Gonzo Casino Terms and Conditions

Who can play

You must be over 18, or over the legal gambling age where you live if that is higher, and legally able to enter into an agreement with us. You must live in a country where online gambling is allowed. Knowing the gambling laws of your country is your responsibility, and where internet gambling is illegal you may not use a payment card to deposit. We can ask for proof of age at any time.

Our Terms state that the Service is licensed in Curaçao by Gaming Services Provider N.V. for online games of chance.

Your account

You may hold only one account with us. If we find more than one account for the same person, we block all of them and deduct their funds. Keep your Registered Email Address active, correct and secure, because this is how we contact you.

Bonuses

Only one bonus can be active at a time. Bonuses must be wagered within 7 days of activation unless a promotion sets other terms, and the default wagering requirement is x40. Card games and roulette do not count towards bonus wagering.

Deposits and withdrawals

You can withdraw cleared funds that you have not used in play. The minimum withdrawal is €20 per transaction or its equivalent, except when you close your account and take out the full balance. Each deposit must be wagered three times before you ask for a payout, and card games and roulette do not count towards this.

Complaints and disputes

Send any complaint to our Customer Service team first. A dispute about a wager must reach us within 3 days of its settlement. If we cannot resolve your complaint together, you may take it to Gaming Services Provider N.V.