Responsible Gambling at Gonzo Casino

Keep it fun

Gambling should be entertainment, never a way to earn money. Decide on a spending budget you can afford before you play, and set yourself a time limit and keep to it. Do not try to win back losses. Make time for other hobbies so that gambling is never your only one.

Take a break when you feel tired or cannot concentrate. Do not play when you are very stressed, depressed or under pressure, or when you have taken medication, drugs or alcohol.

Self-exclusion

If you feel you are losing control, contact our Customer Support from your Registered Email Address and ask to self-exclude. The request takes effect within 24 hours, and your account and login stay disabled until you tell us otherwise.

You can also ask our support team for a self-exclusion period of 6 months to 5 years. Once chosen, that period cannot be cancelled before it ends. While you are self-excluded you may not open a new account, and trying to do so can lead to a permanent ban of your original account.

Protecting minors

Our games are only for adults over 18. If children use your device, an internet filter helps keep them away from content that is not meant for them.

How we help

We review transactions and playing behaviour to help keep play fun rather than harmful. We may give your account a Responsible Gambling score based on the information we hold and a short questionnaire we may ask you to complete.